Privacy statement

We are aware that you place your trust in us. We therefore see it as our responsibility to protect your personal data and therefore your privacy. On this page you can read which data we collect when you use the website and/or services of Hotel Bru, why we collect this data and how we use it to improve your user experience. This way you understand exactly how we work and how we handle your personal data.

Hotel Bru respects the privacy of all users of its website and ensures that the personal information you provide is treated confidentially. Hotel Bru acts in accordance with the Personal Data Protection Act and from 25 May 2018 the General Data Protection Regulation.

1. Who is Hotel Bru?

Hotel Bru, with its registered office and principal place of business in Bruinisse, is registered in the Trade Register of the Chamber of Commerce under number 63329832.

2. What personal data does Hotel Bru collect and process?

Use of our services On the website of Hotel Bru you can view which services Hotel Bru offers and take out a suitable service. When you register for one of our services, we ask you to provide the following (personal) data.

Your data:

• Sex;
• First and last name;
• Function;
• Phone number;
• E-mail address;
• Date of birth.

When you send e-mails or other messages to us, for example via the contact forms on our website, we save those messages. Sometimes we ask you for your personal information that is relevant to the situation in question. This makes it possible to process your questions and answer your requests. The data is stored on secure servers of Hotel Bru or those of a third party.

Automatically generated data

In order for the website to work optimally, automatically generated information about your visit to the website is collected and processed. Optimizing the service includes technical adjustments, for example for the proper display of pages and the security of the website. The information that is collected consists of;

• The type of device (computer, mobile, tablet) you use;
• Your IP address (number of your device, which makes it possible to recognize your device);
• The type of browser;
• The operating system you use;
• The pages you visit on the website and the items you view.

3. For what purposes and on what legal grounds is the collected information used?

Purposes

Your information will be used for the following purposes, and based on the following legal bases.

The use is necessary for the execution of an agreement to which you are a party:

• To enable the use of the website;
• To invoice you for the use of the services of Hotel Bru.

The processing is necessary for the representation of the legitimate interests of Hotel Bru:

• To send you information about Hotel Bru’s own products and services;
• Respond to questions and/or complaints you have; To compile anonymized statistical data;
• To secure, adapt and improve the website.

You have given permission for the use or processing of data.

• This is necessary to comply with a legal obligation resting on Hotel Bru, such as:
• To provide information about you to third parties if you have given permission to do so or on the basis of laws and/or regulations.

Hotel Bru wants to keep you informed about the development of its services. If, for example, there is an expansion of the options with the services, Hotel Bru will let you know. Hotel Bru can also keep you informed of actions that have been and/or are being organized by it. If you do not wish to receive e-mail messages from Hotel Bru, you can indicate this by sending an e-mail to info@hotelbru.nl. In addition, you can unsubscribe at any time from e-mails sent by Hotel Bru by means of an unsubscribe link.

Use by third parties

If you provide personal data to Hotel Bru in connection with the services of Hotel Bru, this personal data will not be shared with third parties, except and insofar as this privacy policy shows.

Hotel Bru can provide your data to third parties insofar as you yourself have expressly indicated with regard to a specific third party that you give permission for this and this is required in the context of your use of the services of Hotel Bru and/or insofar as this data is not can be traced back to you personally (such as automatically generated information, not being your IP or MAC address).

For example, Hotel Bru can engage third parties to outsource work. These third parties only process your personal data on behalf of and for (the purposes of) Hotel Bru. In some incidental cases, the information may be shared internally, if it has beneficial consequences for the service to the customer. The employees of Hotel Bru are obliged to respect the confidentiality of your data.

Finally, Hotel Bru can provide your personal data to third parties if it is obliged to do so on the basis of laws and/or regulations, if it is forced to do so as a result of a lawsuit and/or if it deems this necessary to protect its own rights.

Third Party Hyperlinks

The website may contain hyperlinks with which you leave the environment of Hotel Bru and end up on the website of another party. Hotel Bru has no control over services and/or websites of third parties to which links are made. It is therefore possible that a different privacy statement applies to these services and/or websites of third parties. This privacy policy only relates to (personal) data processed by Hotel Bru. Hotel Bru does not accept any responsibility or liability for (the operation and/or content of) services and/or websites of third parties.

4. How long does Hotel Bru store personal data?

Your personal data will be kept carefully and no longer than is necessary for the purpose for which it was obtained. The maximum retention period is 60 days after termination of the contract or after the last processing of the personal data, with the exception of invoices sent which must be archived for administrative reasons. Unless Hotel Bru is obliged by law to keep your data for longer, Hotel Bru uses the statutory retention periods of 7-10 years.

Work, address and production files

There is no fixed retention period for work, address and production files, unless it is explicitly stated that the files concerned must be deleted.

5. Where are your personal data stored?

Your data is stored on Hotel Bru’s own secure servers or those of a third party. Hotel Bru uses servers in the Netherlands.

6. How is your personal information protected?

Hotel Bru has taken appropriate technical and organizational measures to protect your personal data against loss or against any form of unlawful processing. For more information about how Hotel Bru organizes this security, please contact us via info@hotelbru.nl.

7. Consent to the use of cookies

For our website to function properly we use cookies. To obtain your valid consent for the use and storage of cookies in the browser you use to access our website and to properly document this we use a consent management platform: CookieFirst. This technology is provided by Digital Data Solutions BV, Plantage Middenlaan 42a, 1018 DH, Amsterdam, The Netherlands. Website: https://cookiefirst.com referred to as CookieFirst.

When you access our website, a connection is established with CookieFirst’s server to give us the possibility to obtain valid consent from you to the use of certain cookies. CookieFirst then stores a cookie in your browser in order to be able to activate only those cookies to which you have consented and to properly document this. The data processed is stored until the predefined storage period expires or you request to delete the data. Certain mandatory legal storage periods may apply notwithstanding the aforementioned.

CookieFirst is used to obtain the legally required consent for the use of cookies. The legal basis for this is article 6(1)(c) of the General Data Protection Regulation (GDPR).

Data processing agreement

We have concluded a data processing agreement with CookieFirst. This is a contract required by data protection law, which ensures that data of our website visitors is only processed in accordance with our instructions and in compliance with the GDPR.

Server log files

Our website and CookieFirst automatically collect and store information in so-called server log files, which your browser automatically transmits to us. The following data is collected:

• Your consent status or the withdrawal of consent
• Your anonymised IP address
• Information about your Browser
• Information about your Device
• The date and time you have visited our website
• The webpage url where you saved or updated your consent preferences
• The approximate location of the user that saved their consent preference
• A universally unique identifier (UUID) of the website visitor that clicked the cookie banner

8. Knowledge, improvement and portability of your data

If you want to see the data that has been recorded about you at Hotel Bru, you can request access. This request can be sent to info@hotelbru.nl. Hotel Bru will respond to your request for access within four (4) weeks.

If you wish to make changes to the data in response to your request for access, you can submit a request to this effect via info@hotelbru.nl. You can request that Hotel Bru changes, corrects, supplements, deletes or protects your data. Hotel Bru will respond to your request within four (4) weeks. If Hotel Bru rejects your request, it will indicate in its answer why the request to adjust the data is rejected.

You also have the right to obtain and transfer the personal data provided by you in a common, structured and readable form. This request can be sent to info@hotelbru.nl.

9. Can this privacy statement be changed?

This privacy statement is subject to change. These changes will be announced on this website, stating the last-mentioned date of change. We therefore advise you to regularly consult this privacy statement.

10. Where can you go with a complaint?

If you have a complaint about the use of your personal data and you cannot resolve it with Hotel Bru, you can make use of legal protection. Questions and feedback Hotel Bru regularly checks whether it complies with this privacy statement. If you have any questions about this privacy statement, you can contact us via info@hotelbru.nl or send a letter to Oudestraat 4-6 4311 AW Bruinisse, The Netherlands, attn. Hotel Bru